Billingshurst Surgery

Billingshurst Surgery 2022-10-02 Person 5 5 0

There was not a big queue when I got to the surgery, because there were 5 people doing vaccinations. The nurse was lovely and very gentle and the experience was not horrible at all.

Nothing it was a very good worked out system.

Billingshurst Surgery 2022-10-02 Person 3 5 0

In spite of so called improvements to the telephone system last year, the only result has been longer queues and still no appointments when you finally get through. No access to appointments via the NHS app is equally frustrating.

Improve availability of GPs rather than the part time cover that seems to be the norm.

Billingshurst Surgery 2022-10-02 Person 3 5 0

Getting an appointment is almost impossible. Unless you are on the app at 8am by 8.10am there are none available.

I did have a concern about my Covid/Flu jab yesterday. In the room was a nurse doing the injections. - on the computer was a young person, approx 14 years of age. I thought anyone doing this work should’ve be 18 years or over. Plus the nurse didn’t say which serum we were having - Phizer or Moderna.

Billingshurst Surgery 2022-10-02 Person 4 5 0

When trying to get a appointment in the morning on the phone they have gone in 7 minutes and you have to hang up or keep on the phone only to be told the appointments are gone. Try again tomorrow.

I don’t know really.

Billingshurst Surgery 2022-10-02 Person 5 5 0

Normally it is very difficult to get an appointment to see my particular GP. However, this appointment was for flu and covid jabs, I was called by the surgery when it was my turn, agreed a date and time, very easy. Thank you.

I was very happy with how everything was done, no waiting, no queueing, very quick. Excellent, well planned and well executed. Today (the morning after) I feel fine. No side effects, no aching arm etc. Thank you.